Built To Last. Backed by Us.
Shop confidently knowing every knife is protected by our warranty and return policy.
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1-Year WarrantyCovers manufacturing defects under normal use.
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30-Day ReturnsRefund after we receive and inspect the item.
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Fast ShippingOrders ship in 24–48 hours nationwide.
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Secure CheckoutTrusted, encrypted payments.
30-Day Returns: You may return your item within 30 days of delivery if it doesn’t meet your expectations. All items must be returned before we process a refund. Refunds are issued to your original payment method after inspection.
1-Year Warranty: Covers manufacturing defects or failures under normal use. We replace your knife—no hassle.
What’s covered by the warranty?
Manufacturing defects like handle loosening or steel faults. Normal wear, misuse, or
rust from poor care are excluded.
How do returns work?
Request a return within 30 days, ship the item back, and once received, we’ll issue
your refund.
When will I get my refund?
Refunds are processed 5–10 business days after the returned item is received and
inspected.
Frequently Asked Questions
Quick answers about shipping, returns, warranty, care, and materials.
What is your return policy?
You have 30 calendar days from delivery to request a return if the item
doesn’t meet expectations. Refunds are issued after we receive and inspect the returned item,
back to the original payment method. Items should be unused/like-new and include all accessories/packaging.
What does the 1-Year Warranty cover?
It covers manufacturing defects under normal use for 12 months from delivery.
If approved, we’ll repair or replace the product. Exclusions: misuse/abuse, improper care (e.g., rust from
leaving wet,
dishwasher damage), normal edge dulling, and cosmetic wear.
How fast do you ship orders?
Orders typically ship in 24–48 hours. Transit time depends on your location and the
courier.
You’ll receive tracking as soon as your package is picked up.
Is the Gyuto stainless or carbon steel?
Our Gyuto uses 420 J2 stainless steel — low-maintenance, corrosion-resistant, and ideal for
daily prep.
Other models (e.g., Butcher, Deba, Nakiri, Kyoku) are offered in high-carbon steel for that keener bite.
How should I care for my knife?
- Hand-wash with mild soap, rinse, dry immediately.
- Never put knives in the dishwasher.
- Store safely (block, magnetic strip, or our leather covers).
- Hone regularly; sharpen with a whetstone as needed.
How do I choose the right knife for the task?
- Gyuto (Stainless): all-around daily prep — veg, protein, aromatics.
- Butcher (Carbon): heavy-duty chopping and portioning.
- Deba (Carbon): precise fish prep & deboning.
- Nakiri (Carbon): veg specialist — clean, straight push-cuts.
- Kyoku Cleaver (Carbon): tough veg/protein cuts with weight-forward power.
Do you offer leather covers for all models?
Yes — fitted Leather Knife Covers are available for Gyuto, Butcher, Deba, Nakiri, and Kyoku
(some variants may be
temporarily sold out). They protect your edge and make transport safer.
What payment methods are supported?
We support encrypted, secure checkout for major cards and popular local payment options.
The full list appears at checkout.
Can I change or cancel my order after placing it?
If your order hasn’t shipped yet, contact us ASAP with your order number.
Once it’s handed to the courier, we can assist via our 30-day return process.
When will I receive my refund?
After your return is received and inspected, refunds are typically processed within
5–10 business days to your original payment method (bank/card timelines may vary).